Document Actions
FAQs
Frequently Asked Questions
Do you have additional questions? We have answers. Email your question or call 206-441-5100 ext. 23.
REGISTERING / CYCLING
When is Trek Tri-Island 2010?
September 11-13*
*Please note that while the riding begins on Saturday, September 11, our Kick-Off Celebration is on Friday, September 10 at Anacortes Middle School.
Where is Trek Tri-Island 2010 located?
We start at Anacortes Middle School with our Kick-Off Celebration located at 2202 M Avenue, Anacortes, Washington. The Kick-Off Celebration in Friday September 10 beginning at 6:30pm. Come to check in, have dinner and meet your fellow trekkers!
Beginning Saturday morning we will make out way to the San Juan Islands. We will ride Orcas, Lopez and San Juan over the next 3 days.
We will camp at Friday Harbor High School Saturday and Sunday nights. There will be plenty of room to camp outdoors on the field or there is also an option to sleep inside in the school gym. The room in the gym in first come first serve so please make sure you are prepared with the proper gear for outdoor camping.
What time does Trek Tri-Island start?
Check-in and Registration begins on Friday, September 10, 6:30p.m. at Anacortes Middle School. We will have dinner, camp at the school that night and head for the ferry terminal to begin our first day of riding early morning on the 11th. For more information, please visit the Event Details page.
If you are unable to arrive on Friday, please be at the school on Saturday no later than 6:30 a.m.
Do I have to pay for parking?
Parking is free along the side streets near Anacortes Middle School. We do our best to provide ample free parking. Arrive early to avoid traffic and parking problems. The police department has been notified and will keep an extra eye out in that area.
What is a team?
A team is a group of four or more family members, friends or co-workers who wish to ride together to create a world free lung disease. Find out more.
What if I can't finish my cycling route for the day?
No problem! Each Island will have accessible support vehicles patrolling the routes. If necessary, a support vehicle can pick you up and take you to camp. Alert a volunteer or support vehicle along the route to assist you.
What if it rains?
Trek Tri-Island takes place rain or shine. Remember, we're in Washington! You'll have a great time whether it's sunny, cloudy or rainy! Make sure you have the proper gear with you – including rain gear.
I know I registered. Why didn't I get a packet in the mail?
All our registration materials are now online. Check out our Trekker’s Packet to download the necessary information.
What if I want to ride but haven't registered?
You can register online right now!
FUNDRAISING
Where does my money go?
Money raised for Trek Tri-Island funds vital research and education for the almost 1 million people living with lung disease in Washington state and more than 5.5 million others whose lives are directly impacted. Find out more.
What is the fundraising minimum to participate in Trek Tri-Island?
All riders (team captains, team members and individual riders) are required to raise a minimum of $500 in donations in addition to the registration fee. However, don’t stop at $500…we have great incentive prizes as you continue to fundraise!
How much should I raise?
The minimum amount is $500, but last year trekkers raised an average of $800! We think that you are ABOVE average and challenge you to prove just that when you set your fundraising goal - aim high! Donated funds make a huge impact in helping people living with lung disease. You will be amazed at how easy it is to ask your friends, family and co-workers to support you once you tell them about our mission.
Where do I download fundraising materials?
Fundraising materials can be downloaded from the Trekker's Packet.
I get an error when I put in less than $500 for my fundraising goal.
We ask each cyclist to raise a minimum of $500 to participate in Trek Tri-Island. Cyclists who raise at least $500 get an official Trek Tri-Island T-shirt at the event. The average cyclist raised $800 at last year's event!
When and where do I turn in my pledges?
There are three easy ways to turn in your pledges:
|
Mail pledges to: |
- Fundraise online! Pledging online is a quick, easy, no-hassle way for you to collect funds from friends, family and co-workers in your community and around the world.
- Turn in your donations the day of the event.
- Mail or drop off donations at our Seattle office.
What if I want to split a donation between more than one cyclist?
To reduce the amount of staff time spent processing these donations we request you follow our split gift guidelines.
Teams often hold fundraising events for Trek Tri-Island and would like each team member to receive a portion of the proceeds. We are happy to help your fundraising efforts but please follow these guidelines:
- The designation of funds (amount and participant) needs to be included with the donation at the time it is mailed or turned in.
- Funds being allocated must be at least $50 per participant.
- Participants designated for funds must be registered at the time the donation is received.
- Recognition scroll will list the name of the fundraising party (if applicable) as the donor. For example, "Trek BBQ - $50."
- Retroactive designations are not allowed. Once a donation has been processed by the Chapter we cannot transfer it.
Thank you for helping us cut down on staff time to process these gifts. This allows us to spend less on overhead and more on creating a world free of lung disease.
If you have any questions, please email us or call 206-441-5100 ext. 23.
|
Our EIN: |
What if my donors need a receipt?
All people who make an online donation via our website will receive an e-mail confirmation that can be used for tax purposes. People who donate $25 or more to the office will receive a thank you letter by mail that can be used for tax purposes. If you have a cash donor who needs a receipt, download it here.
What if a donor wrote a check out to the team name or my name?
If you receive a check payable to your team, just write "ALAW" above. If it's made out to you, please endorse the check payable to the American Lung Association.
What if I'm not done fundraising?
Then keep on going! You have until the September 30, 2010 pledge deadline to be eligible for prizes. No money received after September 30 will be counted toward your prize total.
When do I receive my prize?
Please give at least 4 weeks past the September 30 incentive deadline to recieve your prize.
Can I donate my prize back to the American Lung Association?
Yes, you can donate your prize back to the American Lung Association by simply emailing the event manager and letting her know. If you choose to do so, more of the funds you raised will go to benefit the nearly 1 million people living with lung disease and their more than 5.5 million family members, friends and care partners.
I turned in my donations at the event but I don't see them in my fundraising yet.
We have a limited number of staff entering gifts so it may take as long as two weeks to see all of your donations through your fundraising page. If you'd like to see your donations right away, please ask your supporters to donate online or mail your donations to our office before the event weekend.
GENERAL
I forgot my Username and Password.
Remember that your username and password are case sensitive. Click here to receive an email with your username and password. If you still have problems, please contact us.
How do I change my Username and/or Password?
First, login to the site using your username and password. Once logged in you will see a link at the top of the page called "Update My Profile." Once in your profile, you will be able to change your contact information, email address, username and password. All changes will be made to your account immediately. There is no need to sign in again.
Why can't my young child go on the Ride?
Riders must be at least age 12 as of September 10, 2010 to participate in Trek Tri-Island. Please review the information below regarding the requirements for youth riders:
o All riders must be at least 12 years of age.
o All riders age 12-17 must provide a signed and notarized waiver to the Event Director on or before September 10, 2010.
o All riders age 12-17 must be accompanied by a parent or responsible adult (at least 21 years of age) at all times.
o An accompanying adult may not be responsible for more than three youth riders, and must accompany all youth together at all times (e.g., if one needs to leave the route, all must leave route together).
o Any child on a tandem is required to be riding with a responsible adult of at least 21 years of age. All requirements above still apply.
o No trailers, child carriers, tag-alongs or any equipment and accessories attached to a bicycle for transporting children and pets are allowed on the route at any time.
I'm coming from out of state. Will bikes be available to rent or can I ship my own bike ahead?
If traveling from out of state, you have the option of renting a bike from the local bike shop listed below or you can make arrangements to have your personal bicycle shipped ahead and ready for you upon arrival.
If you choose to ship your bike, please make sure your name is visible on the packaging and that it arrives at least four days prior to your pick up date of Friday, September 10th.
Skagit Cycle Center
1620 Commercial Avenue
Anacortes, WA 98221
360-588-8776
Skagit Cycle Center offers great bikes for weekend rental that are ideal for your Trek adventure. Reserve a bike by August to ensure availability. Personal bikes can also be shipped to them and assembled for a $50 charge.
Speedy Reedy
ATTN: Saul
1300 N. Northlake Way
Seattle, WA 98103
206-632-9879
Speedy Reedy offers shipping, assembly and tuning services for Trek participants. Cost is $40 for assembly out of the box and $40 for a tune-up. Speedy Reedy will also ship your bicycle back home after Trek. All arrangements must be made with Saul in advance of shipment.
ABOUT MY FUNDRAISING PAGE
What is a Personal Page?
A personal page is an online promotional tool for your use when asking your friends and family to join your team or sponsor you by making a donation. Once you sign up for an event online, by default, you will have a personal page created for you. You have the option of personalizing this page by logging in to the website. You will be able to customize images, text and the style/color layout of the page.
By default I have a personal page, do I have to change it?
Once you sign up for an event online, by default, you will have a personal page created for you. A compelling personal page attracts and engages supporters. While you can spread the word using customized e-mail solicitations, your personal campaign page can be your own creative expression of your commitment to create a world free of lung disease. Customize your page by selecting the layout and style that work best for you. Utilize the elements of text, photo and status indicators to their fullest advantage.
How do I change my personal fundraising goal?
First, you will need to login to your personal page. As soon as you login, you will see a link to modify your personal fundraising goal. Enter your new goal and submit the changes.
How do I change my team name or team goal?
Only the team captain has the ability to change the team name and goal. The team captain will need to login to his/her page and follow the links to the team page. On the Team page, team captains will have the ability to update the team name and goal.
How can I see who has donated to me?
Log in to your fundraising page and click the "Reports" tab; this will allow you to view your donor list and any amounts having been donated.
How can I see who is on my team?
Log in to your fundraising page and follow the link to your team page; this will allow you to view your team roster. Team Captains can also view the amounts raised by each team member.
MATCHING GIFTS
What is a matching gift?
A matching gift is a gift from a donor's employer that matches the donor's original gift. Most employers match dollar for dollar.
How do I know if my employer has a matching gifts program?
Ask your human resources staff or visit your company's intranet.
Where do I get a matching gift form?
Those are available only from your employer. If it's not clear whom to ask at your company, talk to your human resources staff. Some companies have an online matching gifts program so you don't ever have to fill out a form.
What do I do with the form when I've filled it out?
Refer to the instructions on the matching gift form, but usually the next step is to mail or fax it to the chapter (please include the participant's name):
American Lung Association in Washington
2625 Third Ave
Seattle, WA 98121
Fax: 206-441-3277
How will I know when the matching gift has been paid?
Check the "My Progress" section of your participant center. Gifts labeled Unconfirmed have not been received by the chapter yet. It usually takes months to receive payment for matching gifts. Even though they are not yet paid, you will receive credit for matching gifts for prize purposes.
Have another question? Email clapping@alaw.org or call us at 206-441-5100 ext. 23.
